About "one"
FAQ
Register
Login
About "one"FAQRegisterLogin
  1. Support
  2. Insurance and services
  3. ...
  4. Assistance and premium services

Assistance and premium services

Would you like to learn more about our assistance and premium services? Here you will find all the information you need about our concierge service, 24-hour assistance, home assistance, and your exclusive lounge access.

24h-assistanceConcierge serviceLounge access

24h-assistance

Where can I find the emergency number for the 24-hour assistance service for the Viseca Silver Credit Card?Where can I find the emergency number for the 24-hour assistance service for the Viseca Gold Credit Card?Where can I find the emergency number for the 24-hour Assistance of the Flying Blue World Mastercard®?What are the requirements for using Home Assistance with the Viseca Platinum Credit Card while traveling?Where can I find the emergency number for the 24-hour assistance service of the Viseca Platinum Credit Card?

Concierge service

What is included in the Viseca Platinum Credit Card Concierge Service, and how can I get in touch?

Lounge access

How can I access airport lounges worldwide with my Viseca Platinum Credit Card?

Get the app

One AppOne App
SupportImprint Privacy Policy and Terms of Use
SupportImprint
Privacy Policy and Terms of Use