How does the warranty extension with the Viseca Platinum Credit Card work?

Has your mobile phone suddenly stopped working just after the warranty period expired? For items with a value of at least CHF 100.–, warranty protection is automatically extended at no additional cost. In the event of a warranty claim, costs incurred for repair or replacement will be reimbursed.

New devices purchased for private use with a value of at least CHF 100.– and belonging to one of the following device categories are covered:

• Electrical household appliances: washing machines, tumble dryers, dishwashers, cookers, ovens, microwaves, kitchen machines, refrigerators, vacuum cleaners, irons, toasters, electric toothbrushes, shavers, hairdryers, and more.

• Electronic entertainment devices: televisions, projectors, DVD/Blu-ray players, home cinema systems, hi-fi systems, MP3 players, digital cameras, video cameras, GPS devices, gaming consoles, and more.

• Electrical communication devices: mobile phones, tablets, wearables, computers, notebooks, printers, copiers, fax machines, scanners, external hard drives, and more.

The following conditions must be met for insurance coverage to apply:

• At least 60% of the purchase price of the insured device was paid with a Viseca credit card.

• At the time of the claim, the insured device is no more than five years old.

• The insured device has an expired manufacturer’s warranty or retailer’s guarantee.

• The insured device is intended for private use.

• The insured device was purchased from a retailer based in Switzerland or its neighboring countries (Germany, France, Principality of Liechtenstein, Italy, and Austria) or from an online shop targeting Switzerland (e.g., with a “.ch” web address and/or payment in CHF).

• The item value is at least CHF 100.–.

Maximum insurance amount per event: CHF 7'000.-

More information