What safety precautions should I take when withdrawing cash abroad?

• Protect your PIN code: Never write it down or share it. Cover the keypad when entering your PIN and avoid using easily guessed numbers (such as birth dates).

• Choosing an ATM: Only withdraw cash from secure and reputable ATMs. Check your surroundings for signs of tampering.

Resolving PIN issues:

• If you have a 6-digit PIN: In countries where only 4-digit PINs are accepted, enter the first 4 digits. Otherwise, use a different ATM or visit a bank counter.
• If you have a 4-digit PIN: In countries requiring 6-digit PINs, enter only your 4 digits—do not add zeros.

• Keep your card and receipts safe: If your card is lost, have it blocked immediately (+41 58 958 83 83).

• Check your transactions: Regularly review your statements and report any discrepancies within 30 days.