What should I do if I suspect that my smartphone has been hacked?

If you suspect that your smartphone has been hacked, follow these steps:

  • Contact your mobile provider: Notify your mobile provider immediately to minimize potential damage.
  • Notify customer service: Have your cards blocked and replaced by contacting customer service.
  • Secure your device: Lock your SIM card and erase your data using features such as “Find My iPhone” or “Android Device Manager.”

Customer service: +41 58 958 84 00

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