How can I order a replacement card for a damaged Viseca Platinum Credit Card?

If your card is damaged, you can request a replacement card as follows:

• Via the one App: Log in and order a replacement card under "Card" and "Replace".
• By phone through Customer Service: Call Viseca Customer Service at +41 58 958 84 00 .

Fees

• Ordering a Viseca Platinum Credit Card replacement card is free of charge.

Delivery time

• Within Switzerland: Delivery within 2 working days.
• Abroad: Delivery within 3–6 working days. In this case, please call our Customer Service at +41 58 958 84 00 and provide a valid address and phone number.