What should I do if I receive a phishing email?
If you receive a phishing email, please proceed as follows:
- Immediately forward the email without comment to internetsecurity@viseca.ch.
- Then move the email to your spam folder.
- Do not click on any links in the email and do not disclose any sensitive information.
- If you have already entered any data, contact the blocking center immediately at +41 58 958 83 83.
Tip:
Viseca may ask you by physical letter to enter your card account number on websites under viseca.ch and one-digitalservice.ch, for example to comply with legal requirements to keep your data up to date.
Viseca will never ask you by email to enter personal information or card details.
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