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  1. Support
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  4. Payments and billing

Payments and billing

Do you have questions about payments, want to order an interest statement, or would you like to find out more about deposits, installment payments, or direct debit? Here you will find all the information you need about payments and billing.

DepositsDirect debit procedureInstalment payment

Deposits

Can I pay my credit card bill in the one App?How can I ensure that I am using the correct QR payment data?How do I generate my personal QR payment section for making a deposit?How long does it take for my card to be reactivated after making a deposit?What security aspects should I consider when making a payment with a QR-bill?What should I do if my card remains blocked after making a deposit?Which payment methods are accepted for deposits to my card account?

Direct debit procedure

How do I set up the direct debit procedure (LSV)?

Instalment payment

How does installment payment work with the Viseca Basic Card?How does the installment payment work with the Viseca Silver Credit Card?How does the installment payment option work with the Viseca Gold Credit Card?How does the installment payment option work with the Flying Blue World Mastercard®?How do I activate the installment payment option and what documents do I need for this?What is the minimum amount for installment payments and how is it shown on the invoice?How does the installment payment option work with the Viseca Platinum Credit Card?

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